Shift Supervisor

Kentucky Fried Chicken; Panama City (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Kentucky Fried Chicken in Panama City, FL is seeking a Shift Supervisor to lead frontline operations, safeguard guest experience, and drive restaurant performance.

You will coach the team, ensure clean facilities and hot, fresh meals, and participate in achieving store goals while growing into broader management roles through hands-on learning.

Qualifications

• Leadership and people management capabilities.
• Strong customer service focus and guest satisfaction.
• Clear communication with team and management.
• Ability to mentor and develop staff growth.
• High sense of accountability for results.

Responsibilities

• Owns the results of the shift team and impacts guest experience and restaurant success.
• Supports the GM in achieving goals related to team development, metrics and profitability.
• Effectively communicates goals, promotions and business updates.
• Delivers a top-notch guest experience with friendly interactions, cleanliness and hot & fresh meals.
• Leads a positive and collaborative team culture.

Skills

Leadership

Customer Service

Communication

Mentoring

Accountability

Job description

The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management, this role provides an introduction into leadership for you!

Shift Supervisor Responsibilities:

• As a Shift Supervisor, you will have direct ownership of ther esults of your team and how you can impact the guest experience and the restaurants' success
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
• Effectively communicate goals, promotions, business updates, etc.
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
• Lead the overall positive and collaborative family environment

Success Factors:

• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-paced environment
• Leads through motivating and mentoring others
• High accountability for results and leading a team
• Desire to learn and grow into broader management positions
• Values customer service and positively impacting our guest's experience
• Practices high quality food and cleanliness standards