Shift Supervisor

Ontario Trillium Foundation; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Shift Supervisor for a fast-paced restaurant in Dothan, Alabama. The role offers a pathway to broader leadership opportunities and begins with hands-on supervision and learning in a customer-focused setting.

You will support the General Manager in reaching goals around team development, metrics, and profitability while ensuring excellent guest experiences and a clean, welcoming dining area with hot, fresh meals.

Qualifications

• Leadership and team supervision capabilities.
• Ability to mentor and develop staff.
• Strong focus on guest experience and service quality.
• Accountability for results and performance.

Responsibilities

• Own the outcomes of your team and influence guest experience and restaurant success.
• Support the General Manager in achieving goals related to team development, operations metrics and profitability.
• Communicate goals, promotions, and business updates clearly.
• Provide a top-notch guest experience with friendly service, clean facilities, and fresh meals.
• Foster a positive, collaborative team environment.

Skills

Leadership

Team mentoring

Customer service

Accountability

Growth mindset

Job description

The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management, this role provides an introduction into leadership for you!

Shift Supervisor Responsibilities:

• As a Shift Supervisor, you will have direct ownership of ther esults of your team and how you can impact the guest experience and the restaurants' success
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
• Effectively communicate goals, promotions, business updates, etc.
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
• Lead the overall positive and collaborative family environment

Success Factors:

• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-paced environment
• Leads through motivating and mentoring others
• High accountability for results and leading a team
• Desire to learn and grow into broader management positions
• Values customer service and positively impacting our guest's experience
• Practices high quality food and cleanliness standards