Shift Supervisor

Breaking Ground; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Breaking Ground is seeking a Shift Supervisor for their Transitional Housing program in New York City. The role involves overseeing staff, ensuring high-quality services for clients, and managing compliance with health and safety standards. The ideal candidate will have supervisory experience and a background in working with diverse populations. This position offers a structured 35-hour work week onsite, contributing to the mission of providing supportive housing solutions.

Qualifications

• Minimum two years in a supervisory capacity preferred.
• Minimum of three years working with homeless or disabled populations preferred.
• Trained in CPR and First Aid preferred.

Responsibilities

• Supervise Residential Aide staff for the shift.
• Create bi-weekly schedules and ensure proper coverage.
• Manage city and state building inspections.

Skills

Leadership

Communication

Crisis Intervention

De-escalation

Bilingual

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Foothold software

Job description

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Shift Supervisor, Transitional Housing

Reporting to the Assistant Director, Operations theShift Supervisoris responsible for overseeing services provided to clients atThe Continental. The Shift Supervisor supervises Residential Aides and ensures clients are receiving high quality daily services including meal services, laundry services, intake and census management, and recreational activities.The Shift Supervisor is responsible for access control, liaising with security, incident prevention and management, and reporting for their shift.

This position has a 35-hour work week, onsite.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise Residential Aide staff for the shift
• Create bi-weekly schedules and ensure proper coverage at all times
• Assist food service and other vendors as needed
• Liaise withThe Continental staff and contracted security
• Complete, review, and submit incident reports and other tracking reports
• Review security camera footage
• Oversee CARES bed management procedures
• Manage city and state building inspections and adhere to compliance guidelines
• Manage inspections of residents’ units and ensure the site is in compliance with local health and safety standards
• Work closely with the Program Director and Assistant Program Director to meet residents’ needs and challenges
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• Minimum two years in a supervisory capacity preferred
• Bachelor’s Degree strongly preferred, or equivalent experience
• Minimum of three years working with homeless or disabled populations preferred
• Demonstrated experience and success in working with diverse individuals and special needs populations
• Trained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferred
• Solid verbal and written skills
• Proficient with Microsoft Office Suite
• Experience and proficiency with case management and Foothold software
• Bilingual preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

EOE/M/F/Vet/Disabled