Shift Supervisor

KFC - FMI llc; New Byram (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Earn College Credits

Bursary Program

On-site Items

Advancement Opportunities

Fun Work Atmosphere

Competitive Compensation

Job summary

KFC - FMI llc in New Byram, MS is seeking a Shift Supervisor to help drive guest satisfaction and restaurant performance. You’ll own daily team results and play a key role in delivering hot, fresh meals with a friendly, service-minded approach.

In this gateway leadership role, you’ll support the General Manager with team development, operations metrics, and profitability while fostering a collaborative, family-like work environment.

Qualifications

• Leadership potential and ability to motivate a team.
• Customer service mindset with guest-focused approach.

Responsibilities

• Direct ownership of the team's results and impact on guest experience and restaurant success.
• Support the General Manager in achieving restaurant goals related to team development, operations metrics and profitability.
• Effectively communicate goals, promotions, and business updates to staff.
• Provide a top-notch guest experience with friendly interactions, a clean restaurant, and hot & fresh meals.
• Lead a positive and collaborative family-like work environment.

Job description

At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.As part of our family we offer you:Competitive compensations and advancement opportunitiesWork Perks!Bursary programEmployee DiscountsEarn college credits!On site itemsFun work atmosphere!The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead andlearn restaurant management this role provides an introduction into leadership for you!What You Will Do:As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurants’ successSupport the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitabilityEffectively communicate goals, promotions, business updates, etcProvide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsLead the overall positive and collaborate family environmentSuccess Factors:Takes absolute pride in everything you doGoal-oriented leader that enjoys a fast-pace environmentLeads through motivating and mentoring othersHigh accountability for results and leading a teamDesire to learn and grow into broader management positionsValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standards