Shift Supervisor

Wonder; Massachusetts; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

Employee Discount

Job summary

Wonder in Millbury is seeking a Shift Supervisor to oversee kitchen operations and ensure top-notch food quality and service. The ideal candidate should have at least 1 year of experience in a Quick Service Restaurant (QSR) or full-service restaurant and be able to lead a team in a fast-paced environment.

The role offers both full-time and part-time options, including additional pay for overnight shifts and a comprehensive benefits package. Join Wonder to help create world-class food within reach!

Qualifications

• At least 1 year of experience supervising and/or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant.
• Ability to lead and motivate a team in a fast-paced environment.
• Demonstrates professionalism and adheres to policies and procedures.

Responsibilities

• Lead the restaurant team members in all aspects of service.
• Work with the chef leadership team to ensure high-quality service.
• Monitor kitchen operational costs and budget guidelines.

Skills

Leadership

Attention to detail

Communication skills

Team collaboration

Job description

At Wonder, we want to make world‑class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top‑notch food quality and service for customers.

• Pay Rate: $20.00
• Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
• Job Location: Millbury
• Position Type: Full‑time & Part‑time

Responsibilities

• Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties
• Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service
• Receive and process all kitchen orders and deliveries in line with company protocol
• Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering
• Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back‑of‑house areas and in line with the cleaning schedules
• Monitor the kitchen operational costs and ensure budget guidelines are followed
• Ensure all kitchen equipment is used safely, securely and is in full working order
• Perform the relevant briefings with front and back‑of‑house staff pre‑ and post‑service
• Ensure all operating and quality standards are met
• Responsible for always presenting a professional and ethical leadership style
• Participate in training, coaching, and development for restaurant employees

Qualifications

• At least 1 year of experience supervising and or leading team members in a Quick Service Restaurant (QSR) or full‑service restaurant
• Ability to lead and motivate a team in a fast‑paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Must be able to exhibit effective verbal and written communication skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Food Manager Certificate as required by State, County or Local Health Departments

Benefits

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Employer match for Health Savings Account (HSA)
• 1.5x Pay rate on company holidays
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

The interview will take place in Dunkin Donuts: 1 Elm St Millbury, MA 01527.

Wonder uses an AEDT in its hiring process. Click here for more information.

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government’s E‑Verify program to confirm employment eligibility.