Shift Supervisor (Evening and Overnight)

Wonder; West Hartford (CT); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Retirement Plan

HSA employer match

Holiday pay 1.5x

Learning and Development

Employee Stock

Employee Discount

Job summary

Wonder is seeking a Shift Supervisor in West Hartford to oversee kitchen operations and ensure top-notch food quality and service during overnight hours.

You will lead team members, coordinate with chefs, process orders, manage stock, and uphold safety and sanitation while maintaining cost controls and delivering strong leadership.

Qualifications

• 1+ year of supervising or leading teams in a QSR or full-service restaurant.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and drive for efficiency and accuracy.
• Demonstrates professionalism and adherence to policies and procedures.
• Effective verbal and written communication skills.
• Strong team player.

Responsibilities

• Lead the restaurant team in opening, preparation, and closing duties.
• Collaborate with chef leadership and other departments to ensure top-quality service.
• Receive and process all kitchen orders and deliveries per company protocol.
• Maintain communication to ensure stock levels and assist with supplies and ordering.
• Ensure safety, sanitation, and hygiene practices across back-of-house areas.
• Monitor kitchen costs and ensure adherence to budget guidelines.
• Ensure all equipment is used safely and in good order.
• Conduct briefings with front and back-of-house staff before/after service.
• Maintain operating and quality standards at all times.
• Present professional and ethical leadership.
• Participate in training, coaching, and development for staff.

Education

Food Manager Certificate

Job description

About The Role

At Wonder, we want to make world‑class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top‑notch food quality and service for customers.

Role Details

• Pay Rate: $21.00
• Overnight shift premium: $2.00/hour for hours worked between 12:00 AM and 5:00 AM
• Job Location: West Hartford
• Position Type: Full-time & Part-time
• Shift schedule: Overnight operations from late evening (e.g., 9:00 PM) to early morning (e.g., 6:00 AM)

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer‑paid Life Insurance
• 401K Retirement Plan
• Employer match for Health Savings Account (HSA)
• 1.5× Pay rate on company holidays
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

Responsibilities

• Lead the restaurant team members in all aspects of service, including opening, preparation, and closing duties.
• Collaborate with the chef leadership team and other departments to ensure guests receive the highest quality of service.
• Receive and process all kitchen orders and deliveries in line with company protocol.
• Maintain communication with the restaurant staff to ensure adequate stock and assist with supplies and ordering.
• Ensure safety, sanitation, and hygiene practices are followed across all back‑of‑house areas and align with cleaning schedules.
• Monitor kitchen operational costs and ensure budget guidelines are followed.
• Ensure all kitchen equipment is used safely, securely, and is in full working order.
• Perform relevant briefings with front and back‑of‑house staff before and after service.
• Ensure all operating and quality standards are met.
• Present a professional and ethical leadership style at all times.
• Participate in training, coaching, and development for restaurant employees.

Qualifications

• At least 1 year of experience supervising or leading team members in a Quick Service Restaurant (QSR) or full‑service restaurant.
• Ability to lead and motivate a team in a fast‑paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adherence to policies and procedures.
• Effective verbal and written communication skills.
• Strong team player.

Requirements

• Must be 21 years old and legally authorized to work in the US.
• Must be able to lift 50 pounds.
• Must be able to stand for a full shift while working.
• Must have availability to work evenings, overnights, and weekends.
• Food Manager Certificate as required by State, County, or Local Health Departments.
• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool).

Wonder uses an AEDT in its hiring process. Click here for more information.

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government’s E-Verify program to confirm employment eligibility.