Shift Supervisor

Heritage Senior Communities; Holland, Northern (MI, KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Employee discounts

Job summary

Appledorn South Assisted Living and Memory Care seeks a Shift Supervisor for the 3rd shift (6PM–6AM). The role leads resident care staff and ensures adherence to care plans in a busy Michigan living center. Competitive hourly pay and comprehensive benefits apply.

The position requires reading/writing English, caregiving experience or certification (CNA/CENA/MA/LPN), and strong leadership. Med Tech certification training and CPR may be required, with opportunities for advancement.

Qualifications

• Must read, write and follow directions in English.
• Caregiving experience or certification preferred: CNA, CENA, MA, or LPN.
• Leadership, supervisory and communication experience preferred.

Responsibilities

• Supervise resident services staff and daily care delivery.
• Ensure residents receive care per service plans.
• Complete and update resident assessments and care plans as needed.
• Communicate with Licensed Health Care Professionals, families and care partners regarding resident conditions, medications and treatments.
• Respond to and lead emergency situations to ensure resident safety.
• Complete required documentation for residents, staff and visitor incidents or injuries.
• Deliver staff coaching and counseling as needed.
• Train staff as assigned to meet living center goals.

Skills

Read/Write English

Leadership

Communication

CPR Certified

Education

CNA

LPN

CENA/MA

Job description

Shift Supervisor

APPLEDORN SOUTH ASSISTED LIVING AND MEMORY CARE

Pay

• $20 TO $23 per hour
• Pay based on experience and credentials

Shifts Available

• 3RD SHIFT (6PM TO 6AM)
• FULL TIME

Benefits

• Health, dental, and vision insurance available as outlined in the Employee Handbook
• Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee
• Flexible Spending Account (FSA)
• No wage cap
• Opportunity for advancement
• Opportunity for picking up extra shifts
• PTO based on hours worked and years of service
• Eligible for a potential 2% pay increase after90 daysbased on performance
• Annual merit increases based on performance evaluations
• 401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%)
• Perfect attendance bonus
• Paid orientation and training
• Polo Shirt provided
• Manager on duty 7 days a week
• Fun staff calendar and employee engagement activities
• OnShift Engage—Bonus pay structure
• Low-cost meal plan--$2 per meal
• OnShift Wallet—access to funds prior to pay day
• Working Advantage—employee discount program
• Employee referral Bonus—up to $1000 per referral
• Resident referral bonus—up to $1000 per referral
• Additionalbenefits as outlined in the Employee Handbook

Position Purpose

The ShiftSupervisor leads and supports resident care staff while ensuring high-quality care is consistently delivered. This role oversees daily operations and staff performance on each shift, whileensuringall resident service plans are followed with dignity and respect.

Qualifications

• Must be able to read,writeand carry out directions in English
• Caregiving experience or certification preferred: Certified Nursing Assistant (CNA), Competency Evaluated Nursing Assistant (CENA), Medication Assistant (MA), or Licensed Nurse Practitioner (LPN)
• Leadership, supervisory, and communication experienced preferred
• Minimum of 18 years of age
• Mustsuccessfulcomplete the Heritage Property Management Med Tech Certification training course and pass the Med Tech test.
• CPR Certified
• Must be able to pass the state mandated criminal background screening andpre-employment drug screening for illegal substances

Essential Functions

• Supervise resident services staff and daily care delivery
• Ensure residents receive care per service plans
• Complete and update resident assessments and care plans as needed or directed by a supervisor
• Communicate with Licensed Health Care Professionals, families, and care partnersregardingresident conditions,medicationsand treatments to ensure continuum of care
• Responds to and leads emergency situations to ensure resident safety
• Complete required documentation for residents, staff and visitor incidents or injuries, and notifyappropriate parties
• Perform staff performance reviews as needed (90 days, and annually)
• Deliver staff coaching and counseling as needed
• Assisted with Activities of Daily Living (ADLs): bathing, dressing, toileting, hygiene, mobility, dining)
• Respond promptly to resident requests and call lights
• Observe and report changes in residents’ condition to supervisor
• Document care and services as directed
• Assistresidents with meals and life enrichment activities as needed
• Train staff as assigned and as necessary to assure the goals andobjectivesof the living center are fulfilled

Physical and Mental Requirements

• Ability tolift upto 50 pounds.
• Ability to stand, walk, bend, stoop, twist, squat, kneel, push, and pull for extended periods.
• Ability toassistresidents with showers, toileting, transfers, and personal care.

About Appledorn South Assisted Living and Memory Care

Our living center is a licensed Home for the Aged in Michigan, dedicated to providing compassionate, personalized care to our residents. Our team is carefully selected and trained to support each individual’s physical and cognitive well-being, with a strong focus on dignity, respect, and meaningful daily living.

We are proudly operated by Heritage Property Management, a fourth-generation, Michigan-based family business. Our team is passionate about creating a supportive environment not only for our residents, but for one another—where relationships matter and the work we do truly makes a difference.