Shift Supervisor

SOSi; El Paso (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

SOSi is seeking a Shift Supervisor to oversee daily operations of data collection teams and analysts at SOSi locations. The role involves managing schedules, ensuring project timelines, and delivering timely data and operational metrics.

You will coordinate workflow, guide team members, and collaborate with other departments to meet goals. Requirements include 1–2 years of related experience, bilingual English/Spanish, US citizenship, and residency criteria.

Qualifications

• Fluent in English and Spanish; strong written and verbal communication skills.

Responsibilities

• Maintain schedules to ensure maximum efficiency
• Provide direct oversight for data collections team members and Team Leads
• Coordinate with field verification teams
• Draft and maintain administrative paperwork and reports
• Double check work products for accuracy and completeness

Skills

Bilingual English/Spanish

Job description

Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics.

Job Description

Overview

SOSi is looking to hire a Shift Supervisor who will be responsible for overseeing the daily operations of data collection teams and analysts. This includes managing team schedules, ensuring adherence to project timelines, and maintaining accurate and timely reporting of data and operational metrics. The supervisor will coordinate workflow, provide guidance and support to team members, and collaborate with other departments to meet organizational goals. Additionally, the role requires monitoring data quality, troubleshooting operational issues, and implementing process improvements to optimize efficiency.

• Maintain schedules to ensure maximum efficiency
• Provide direct oversite for data collections team members and Team Leads
• Coordinate with field verification teams
• Draft and maintain administrative paperwork and reports
• Double check work products for accuracy and completeness

Qualifications

• 1-2 years of related job experience
• Fluent in English and Spanish
• Must be a US Citizen
• Must have lived in the US for 3 out the past 5 years
• Basic data entry skillsAbility to pass an SSBI government background investigation
• Strong written and verbal communication skills
• Must be able to work independently or within a team

Additional Information

• Work is on-site at one of multiple SOSi locations
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary
• Shift work is required as this is 24/ 7/ 365 days a year operational environment
• Ability to work efficiently under deadlines and pressure
• Ability to keep up in a fast-paced environment
• Must be able to work any assigned shift

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.