Shift Supervisor

CVS Health; City of Gloversville (NY); On-site; USD 24,796 - 37,195; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Wellness programs

Job summary

A leading health services company in Gloversville is seeking a passionate Shift Supervisor to support the store management team. The role involves leading staff, ensuring smooth store operations, and delivering excellent customer service. Candidates should have deductive reasoning and supervisory skills, along with the ability to work flexible hours. The position offers part-time hours with competitive pay ranging from $18.00 to $27.00 per hour, along with great benefits including medical plans and a 401(k).

Qualifications

• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts.
• Must be able to handle urgent issues at the store.
• Experience as a retail supervisor preferred.

Responsibilities

• Lead store staff when no manager or Operations Supervisor is onsite.
• Assist customers with their questions, problems, and complaints.
• Execute displays and manage inventory of merchandise.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Education

High School Diploma or Equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through a focus on excellent customer service. When the manager or Operations Supervisor is absent, the Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Management – Work effectively with store management and store crews, supervise the crew by assigning, directing, and following up on all activities, and communicate information both to and from management and crews.
• Customer Service – Assist customers with questions, problems, and complaints; promote the CVS customer service culture by greeting, offering help, and thanking shoppers; handle customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers.
• Customer/Patient Confidentiality – Maintain confidentiality of all customer and patient information.
• Merchandise Presentation – Price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; maintain off‑shelf displays; reset departments following Plan of Good (POG) guidelines.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or equivalent (Preferred but Not Required).

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$18.00 – $27.00

Benefits

• Affordable medical plan options, 401(k) plan with company matching, and employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefits addressing diverse needs: paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more (subject to eligibility).

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.