Shift Supervisor

Deters Company; Burlington, Northern (KY, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Wendy's in Burlington, KY is seeking a Shift Supervisor to lead a fast-paced team and ensure high standards of service. You will train crew members, monitor food safety, and help manage labor costs while upholding company policies and delivering great customer experiences.

The ideal candidate has restaurant experience, strong English communication, and the ability to mentor staff on a busy shift. This on-site role offers growth opportunities within a motivated team.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of restaurant experience.
• Fluent English speaking and writing.
• Able to lift up to 35 pounds.
• Willing to work 40–50 hour weeks.
• Neat, clean, and professional appearance.
• Ability to lead and mentor a team.

Responsibilities

• Trains, monitors, and reinforces food safety procedures
• Manages food and labor costs
• Executes company policies and procedures
• Monitors food inventory levels
• Provides proper training for team members
• Anticipates and identifies problems and initiates corrective action
• Maintains fast, accurate service and excellent customer service
• Reports directly to the Assistant Managers and General Manager

Skills

Leadership

Multi-tasking

Customer service

Communication

Education

High school diploma or equivalent

Job description

Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together.

Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our management and Executive Teams are filled from internal promotions, which means an overwhelming majority of them began as hard-working Crew Members. Are you our next rockstar?

Here's what it takes to be a great Shift Supervisor:

• Be able to greet each customer with a warm welcome and a smile
• Be great at multi-tasking and never wait to be told what to do
• Be a quick learner and understand what it takes to get the job done
• Be willing to learn new ways of doing things, while helping others along the way too
• Be able to mentor and teach your Crew to be their best
• Be able to lead your team to success every shift, every time

RESPONSIBILITIES

• Trains, monitors, and reinforces food safety procedures
• Manages food and labor costs
• Executes company policies and procedures
• Monitors food inventory levels
• Provides proper training for team members
• Anticipates and identifies problems and initiates appropriate corrective action
• Maintains fast, accurate service, provides excellent customer service and meets and/or exceeds both company and customer expectations
• Reports directly to the Assistant Managers and General Manager

QUALIFICATIONS

• High school diploma or high school equivalency diploma required
• One year of restaurant experience at a minimum
• Fluent English-speaking and writing skills
• Willingness to work on your feet
• Neat, clean, and professional appearance
• Upbeat and engaging personality
• Able to lift 35 pounds to waist level
• Willing to work a 40 - 50 hour week