Shift Manager

Ontario Trillium Foundation; Puyallup (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonuses

Medical, Dental, Vision insurance

401k with Company Match

Paid Time Off

Job summary

Wendy's in Puyallup, WA, is seeking an energetic Shift Manager to lead a team in a fast-paced restaurant environment. This entry-level supervisory role involves ensuring outstanding customer experiences, training team members, and managing food and labor costs. The ideal candidate has previous food service experience, strong leadership skills, and a friendly, outgoing personality. Competitive pay and benefits, including medical insurance and 401k, are offered along with a clear career path and training program.

Qualifications

• Previous food/customer service experience required.
• Previous supervisory experience preferred.
• Flexible availability is necessary.
• Strong leadership and customer service skills.
• Friendly, outgoing personality expected.

Responsibilities

• Inspire crew members to always do their best.
• Ensure guests enjoy an outstanding customer experience.
• Train, monitor, and reinforce food safety procedures.
• Manage food and labor costs effectively.
• Maintain fast, accurate service and provide excellent customer service.

Skills

Leadership

Customer service

Communication

Team Management

Job description

We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!

This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision‑maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Shift Manager Responsibilities

• Inspire Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Get great results while creating a warm, welcoming place for both employees and customers
• Grow management skills in a fast-paced environment
• Foster a Team atmosphere
• Train, monitor, and reinforce food safety procedures and safe working procedures
• Manage food and labor costs
• Execute company policies and procedures
• Monitor inventory levels
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
• Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team

Shift Manager Benefits

• Competitive Pay
• Quarterly Bonuses
• Medical, Dental, Vision and RX insurance
• 401k w/Company Match
• Short and Long Term Disability
• Employee Assistance Program
• Clear Career Path and Opportunities
• 10-12 Week Training Program
• Paid Time Off

Shift Manager Qualifications

• Previous food/customer service experience required
• Previous supervisory experience preferred
• Flexible availability
• Strong leadership and customer service skills
• Friendly, outgoing personality
• Fluent English-speaking and writing skills
• Willingness to work on your feet
• Neat, clean, and professional appearance
• Up-beat and engaging personality
• Able to lift 35 pounds to waist level
• Willing to work a 40 - 50 hour week
• Open availability to cover opening/closing shifts throughout the 7 day work week

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.