Shift Supervisor

Goodwill Of Western & Northern Connecticut; Bloomfield (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health, dental, and vision benefits (4

Long/short-term disability

Life insurance (Goodwill paid)

403(b) Retirement Savings Plan

Employee discount

Anniversary recognition program

Referral program

Job summary

Goodwill of Western and Northern Connecticut in Bloomfield, CT, seeks a Shift Supervisor to oversee store operations during assigned shifts and ensure exceptional customer service.

Responsibilities include opening/closing the store, delegating tasks, handling refunds, recording daily reports, operating the POS system, and maintaining a clean, organized sales floor while promoting merchandise to customers.

Qualifications

• High school graduate or equivalent.
• 1 year experience in retail sales including cashiering, customer service, display, shipping/receiving and inventory duties.
• Ability to lead and direct team members.
• Basic math for cash handling and ability to operate register.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing retail store.
• Delegating work assignments to associates and ensuring tasks are completed.
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds.
• Completing daily documentation and financial reports.
• Sell merchandise to customers, operate POS system, and thank them for supporting our mission.
• Stock duties including merchandise rotation, hanger changes, and display work.
• Recording inventory received or returned to warehouse.
• Maintaining a clean and neat store.

Skills

Customer service

Leadership

Cash handling

Team supervision

Selling skills

Education

High school diploma

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Bloomfield Store, Bloomfield, CT, US

4 days ago Requisition ID: 8126

Salary Range: $19.00 To $19.00 Hourly

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill's mission.

What Goodwill can offer you:

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1 st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities:

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Position Requirements:

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Availability to work day, evening, and weekend shifts

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching