Shift Supervisor

Goodwill-of-Western-; Brookfield (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long/short term disability

Life insurance

Paid holidays

Retirement plan

Job summary

Goodwill of Western and Northern Connecticut is hiring a Shift Supervisor at our Brookfield store to keep operations smooth, serve customers, and support the mission.

You will lead a team on shift, manage daily store tasks, handle transactions, stock, and customer issues, while upholding safety and policy standards.

Join a team with solid benefits, tuition assistance, paid holidays, and employee discounts as you help people in our community.

Qualifications

• High school diploma or equivalent.
• Experience in retail sales and cashiering is preferred.
• Ability to lead and direct team members and manage store operations.

Responsibilities

• Oversee store operations during assigned shift.
• Open and close the retail store.
• Delegate tasks and ensure completion by associates.
• Provide excellent customer service, promote merchandise, handle complaints, and issue refunds.
• Complete daily documentation and financial reports.

Skills

Team leadership

Customer service

Cash handling

Store operations

Education

High school diploma

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Management and Support Regular Full-Time Brookfield, CT, US

2 days ago Requisition ID: 8171

Salary Range: $19.00 To $19.00 Hourly

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill can offer you

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
• These benefits available 1 st of the month, following 60 days of employment*
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement*
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Position Requirements

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Availability to work day, evening, and weekend shifts