Shift Supervisor

Goodwill Of Western & Northern Connecticut; Westport (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

403(b) Retirement Savings Plan

Employee discount

Vacation & Holidays

Job summary

Goodwill of Western and Northern Connecticut in Westport, CT is seeking a dedicated Shift Supervisor to manage store operations during assigned shifts, open and close the store, and lead a team to deliver excellent customer service.

You will handle cash and daily financial reports, assist customers, and maintain a clean, inviting sales floor. The role includes benefits such as a 403(b) retirement plan, paid holidays, vacation, and employee discounts.

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct team members.
• Basic math skills for cash handling and ability to operate register.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing retail store.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds.
• Completing daily documentation and financial reports.
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission.
• Performing stock duties such as merchandise rotation, hanger change, and display work.
• Recording inventory of product received (on display or returning to the warehouse).
• Maintaining a clean and neat store.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Westport, CT, US

Salary Range: $19.00 To $19.00 Hourly

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill can offer you:

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Position Requirements

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Ability to work day, evening, and weekend shifts