Shift Supervisor

Global Resource solution; Arlington (VA); On-site; USD 54,000 - 58,000; Full time

Job summary

Global Resource Solutions, Inc. (GRS) seeks a Shift Supervisor to oversee visitor operations for Arlington National Cemetery, supervising screening, information assistance, and traffic control staff to ensure SOP-compliant service at the Welcome Center.

The role requires outdoor work in all weather, ability to walk long distances, and a valid state driver’s license for mobile supervision. An associate degree or equivalent experience is preferred.

Qualifications

• Must be able to read, write, speak and understand English fluently.
• Excellent customer service via phone and in person.
• Must possess state motor vehicle licenses or certifications for operating equipment/vehicles.

Responsibilities

• Supervise visitor screening and information services at the Welcome Center per SOPs.
• Provide mobile supervision of visitor information and traffic control personnel at ANC.
• Supervise contractors and ensure performance of requirements listed in the PWS.
• Ensure pedestrian and vehicular safety throughout the facility.

Skills

English fluency

Customer service

Driver's license

Education

Associate degree

Two years post-secondary + 3 years experience

Six years experience + high school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Professional Arlington, VA, US

12 days ago Requisition ID: 3204

Salary Range: $54,000.00 To $57,500.00 Annually

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated and talented individual for the position of Shift Supervisor (SS).

Job Description:

Summary: S

Shift Supervisors manage and coordinate the performance of tasks required to provide visitor operations services for Arlington National Cemetery.

• Provide supervision of visitor screening and visitor information assistance services and ensure services are being performed at the Welcome Center IAW SOPs.


• Provide mobile supervision of visitor information assistance and traffic control personnel on ANC.


• Perform supervision of contractor employees and the performance of the requirements listed in the PWS.


• Ensures the safety of pedestrians and vehicular traffic throughout the facility.

Requirement:

• An associate’s degree or certificate in a field relevant to visitor operations of a large public facility, national park, or similar venue; this may include communications, business management or operations, or similar general curriculum course; or


• Two years of related post-secondary education and three years of relevant professional experience at a large public venue or government facility; or


• Six years of relevant experience and a high school diploma or equivalent.


• Mobile Shift Supervisors who will be driving Government-provided vehicles shall possess a valid vehicle operator’s license and have a safe driving record. The Mobile Shift Supervisors’ driving record shall have no accidents or moving violations in the past 3 years and no Driving Under the Influence (DUI) convictions.


• Personnel are required to have the ability to walk throughout the entire facility and stand constantly. This includes long distances, various hills/grades and all types of terrain.


• VIA must be able to function outdoors in all types of weather.

SecurityRequirements:

• Criminal Records check

Skills:

• Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract


• Possess required state motor vehicle licenses or certifications for operating equipment and vehicles used in the execution of this contract

Physical Requirements:

This position requires constant standing and walking throughout the entire facility, to include long distances, various hills/grades, and types of terrain. This position is a year-around, outdoor position, and functions in all types of weather.

Communication:

Excellent customer service via phone and face to face conversation, excellent written and oral command of English.

GRS is an Equal Opportunity Employer. GRS will continue to abide under obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.