Outdoor Visitor Operations Shift Supervisor

Global Resource solution; Arlington (VA); On-site; USD 54,000 - 58,000; Full time

Job summary

Global Resource Solutions, Inc. (GRS) seeks a Shift Supervisor to oversee visitor operations for Arlington National Cemetery, supervising screening, information assistance, and traffic control staff to ensure SOP-compliant service at the Welcome Center.

The role requires outdoor work in all weather, ability to walk long distances, and a valid state driver’s license for mobile supervision. An associate degree or equivalent experience is preferred.

Qualifications

• Must be able to read, write, speak and understand English fluently.
• Excellent customer service via phone and in person.
• Must possess state motor vehicle licenses or certifications for operating equipment/vehicles.

Responsibilities

• Supervise visitor screening and information services at the Welcome Center per SOPs.
• Provide mobile supervision of visitor information and traffic control personnel at ANC.
• Supervise contractors and ensure performance of requirements listed in the PWS.
• Ensure pedestrian and vehicular safety throughout the facility.

Skills

English fluency

Customer service

Driver's license

Education

Associate degree

Two years post-secondary + 3 years experience

Six years experience + high school diploma

Job description

Global Resource Solutions, Inc. (GRS) seeks a Shift Supervisor to oversee visitor operations for Arlington National Cemetery, supervising screening, information assistance, and traffic control staff to ensure SOP-compliant service at the Welcome Center.

The role requires outdoor work in all weather, ability to walk long distances, and a valid state driver’s license for mobile supervision. An associate degree or equivalent experience is preferred.