Shift Supervisor

ManpowerGroup; Albany (GA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Mon-Fri schedule

Leadership development potential

Job summary

ManpowerGroup is seeking an Operations Supervisor to lead onsite teams in a fast-paced manufacturing or warehouse setting. The role is full-time and onsite, offering $30.00/hour with a Monday–Friday schedule and a rotating day/night shift.

You will guide workforce management, safety leadership, and continuous improvement while partnering with the client to meet business objectives. The ideal candidate has proven leadership experience, strong communication skills, and a hands-on approach to

Qualifications

• Experience leading, supervising, or managing teams in manufacturing or warehousing.
• Strong communication and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and computer systems.

Responsibilities

• Lead, coach, and develop associates and team leaders to maximize performance and engagement.
• Establish clear performance expectations and hold team members accountable.
• Support employee growth through training, mentorship, and ongoing feedback.
• Foster a culture of teamwork, collaboration, and respect.
• Address performance, attendance, safety, and policy concerns promptly and professionally.
• Recognize and celebrate employee achievements and successes.
• Lead by example and promote a positive, solutions-oriented work environment.
• Build strong working relationships with associates, team leaders, and client partners.
• Ensure consistent, fair, and professional application of company policies.
• Communicate clearly and effectively across all levels of the organization.
• Maintain a positive workplace culture focused on employee engagement and retention.
• Serve as a trusted resource for employee questions and concerns.
• Manage daily operations and make informed decisions to support business needs.
• Conduct facility safety audits and ensure compliance with safety standards.
• Perform regular floor walks and actively engage with employees throughout the shift.
• Monitor staffing levels and communicate workforce needs proactively.
• Ensure quality standards and operational procedures are consistently followed.
• Maintain training records and ensure all required training remains current.
• Investigate and document safety incidents while supporting corrective actions.
• Oversee timekeeping accuracy and workforce documentation.
• Champion a strong safety culture through coaching, training, and accountability.
• Ensure all associates follow site-specific safety policies and procedures.
• Conduct safety observations and audits.
• Participate in incident investigations and corrective action planning.
• Serve as a First Aid responder and safety advocate within the facility.
• Act as a subject matter expert and primary point of contact for client operations.
• Support employee engagement initiatives, recognition programs, and mentorship activities.
• Coordinate team-building events and employee appreciation programs.
• Maintain effective communication through newsletters, bulletin boards, and team updates.
• Partner with leadership to align staffing and operational needs with business objectives.
• Identify opportunities to improve processes, productivity, safety, and quality.
• Recommend and implement operational improvements.
• Support organizational changes and help drive successful adoption.
• Partner with leadership to develop innovative solutions that improve business results.

Skills

Leadership

Coaching

Employee development

Communication

Conflict resolution

Prioritization

MS Office

Tools

Microsoft Office

Job description

Operations Supervisor

Full-Time | Onsite Leadership Role

$30.00/hr

Mon - Fri | 2-2-3 day/night rotation | 7AM - 8PM / 7PM - 8AM

Are you a people-focused leader who thrives in a fast-paced manufacturing or warehouse environment? We are seeking an experienced Operations Supervisor / Onsite Manager to lead associates, develop team leaders, drive operational excellence, and serve as a trusted partner to both employees and the client.

In this role, you will be responsible for workforce management, employee development, safety leadership, operational oversight, and continuous improvement initiatives. The ideal candidate is a hands-on leader who leads by example, builds strong relationships, and creates an environment where employees can succeed.

What You'll Do

Leadership & Employee Development

• Lead, coach, and develop associates and team leaders to maximize performance and engagement
• Establish clear performance expectations and hold team members accountable
• Support employee growth through training, mentorship, and ongoing feedback
• Foster a culture of teamwork, collaboration, and respect
• Address performance, attendance, safety, and policy concerns promptly and professionally
• Recognize and celebrate employee achievements and successes
• Lead by example and promote a positive, solutions-oriented work environment

Employee Relations

• Build strong working relationships with associates, team leaders, and client partners
• Ensure consistent, fair, and professional application of company policies
• Communicate clearly and effectively across all levels of the organization
• Maintain a positive workplace culture focused on employee engagement and retention
• Serve as a trusted resource for employee questions and concerns

Operational Management

• Manage daily operations and make informed decisions to support business needs
• Conduct facility safety audits and ensure compliance with safety standards
• Perform regular floor walks and actively engage with employees throughout the shift
• Monitor staffing levels and communicate workforce needs proactively
• Ensure quality standards and operational procedures are consistently followed
• Maintain training records and ensure all required training remains current
• Investigate and document safety incidents while supporting corrective actions
• Oversee timekeeping accuracy and workforce documentation

Safety Leadership

• Champion a strong safety culture through coaching, training, and accountability
• Ensure all associates follow site-specific safety policies and procedures
• Conduct safety observations and audits
• Participate in incident investigations and corrective action planning
• Serve as a First Aid responder and safety advocate within the facility

Resource & Client Management

• Act as a subject matter expert and primary point of contact for client operations
• Support employee engagement initiatives, recognition programs, and mentorship activities
• Coordinate team-building events and employee appreciation programs
• Maintain effective communication through newsletters, bulletin boards, and team updates
• Partner with leadership to align staffing and operational needs with business objectives

Continuous Improvement & Change Leadership

• Identify opportunities to improve processes, productivity, safety, and quality
• Recommend and implement operational improvements
• Support organizational changes and help drive successful adoption
• Partner with leadership to develop innovative solutions that improve business results

Qualifications

Required

• Previous leadership, supervisory, or management experience in a manufacturing, warehouse, staffing, logistics, or operations environment
• Strong leadership, coaching, and employee development skills
• Excellent communication and conflict resolution abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational, decision-making, and problem-solving skills
• Proficiency with Microsoft Office and computer systems

Preferred

• Experience managing large employee populations
• Safety leadership and incident investigation experience
• Workforce planning, staffing, or onsite management experience
• Experience working directly with clients and operational stakeholders

What We're Looking For

• Strong Leadership Presence
• Employee Development Mindset
• Operational Excellence Focus
• Customer Service Orientation
• Safety-First Mentality
• Accountability & Integrity
• Effective Communication Skills
• Team Building & Collaboration
• Problem Solving & Decision Making
• Continuous Improvement Mentality

Why Join Us?

• Competitive pay at $30.00/hour
• Monday-Friday schedule
• Opportunity to lead and develop high-performing teams
• Direct impact on employee success and operational performance
• Collaborative and growth-oriented environment
• Meaningful leadership role with advancement potential

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.