Shift & Safety Supervisor — Shelter Operations Lead

Childrens Rescue Fund; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Children’s Rescue Fund is seeking a Full-time Shift/Safety Supervisor for the Hope House location in Bronx, NY. You will supervise Safety Monitors, respond to incidents, conduct drills, and manage intake and safety procedures to ensure secure operations.

The role requires security licenses, CPR certification, a valid NYS driver’s license, and supervisory experience in security or related fields. You will report to the Manager of Building Operations and coordinate with DHS protocols.

Qualifications

• Must possess Security license.
• Must possess an F80.
• Must possess current CPR certification.
• NYS Driver's license required.
• Two (2) years of Supervisory experience in commercial/residential security or law enforcement, or Five (5) years' experience as a Private/Personal Security Officer.
• Must have good communication skills, experience working with women and children.
• Exhibits superior professionalism at all times, even when under pressure or experiencing challenges with the clients.
• Must successfully complete background investigation.

Responsibilities

• Supervises Safety Monitors and ensures all safety and security duties are performed as per agency protocol.
• Conducts fire drills and documents results.
• Responds to incidents and follows DHS and agency protocols in responding to and documenting incidents.
• Reports incidents of Child Abuse to the state Central Registry.
• Interacts with HERO and provides updates on unit vacancies and occupancies. Accepts referrals and conducts initial intake of new families upon arrival to the facility.
• Answers facility phone and directs calls.
• Ensures Safety Monitors conduct patrols and are monitoring the CCTV camera system and are reporting and documenting observations.
• Assists Safety Monitors in ensuring clients follow shelter rules while in the facility.
• Trains Safety Monitors in security measures and recommends changes in procedures/equipment to the Manager of Building Operations.
• Other duties as assigned.

Skills

Security license

F80

CPR certification

NYS Driver's license

Supervisory experience

Communication skills

Work with women and children

Professionalism under pressure

Background investigation clearance

Job description

Children’s Rescue Fund is seeking a Full-time Shift/Safety Supervisor for the Hope House location in Bronx, NY. You will supervise Safety Monitors, respond to incidents, conduct drills, and manage intake and safety procedures to ensure secure operations.

The role requires security licenses, CPR certification, a valid NYS driver’s license, and supervisory experience in security or related fields. You will report to the Manager of Building Operations and coordinate with DHS protocols.