Shift Operations Supervisor – Service, Safety & Cost Control

Aramark; Harrisonburg (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement

Paid time off

Job summary

Aramark in Harrisonburg is seeking an Hourly Supervisor to improve the profitability of Operations while ensuring the highest level of customer service, safety, sanitation, quality, and consistency. This role drives sales and controls costs, requiring strong leadership and adherence to company standards.

The position requires 3-5 years of relevant experience, participation in safety and operational procedures, and a commitment to training and team development.

Qualifications

• Must have 3-5 years of relevant experience.
• This role may require physical demands such as lifting, bending, pushing, pulling, and extended walking or standing.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.

Job description

Aramark in Harrisonburg is seeking an Hourly Supervisor to improve the profitability of Operations while ensuring the highest level of customer service, safety, sanitation, quality, and consistency. This role drives sales and controls costs, requiring strong leadership and adherence to company standards.

The position requires 3-5 years of relevant experience, participation in safety and operational procedures, and a commitment to training and team development.