Operations Supervisor — Service, Quality & Efficiency

Aramark; Harrisonburg (VA); On-site; USD 25,264 - 35,983; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Aramark is looking for an Hourly Supervisor at James Madison University in Harrisonburg, VA. This role focuses on improving operational profitability by ensuring exceptional customer service, safety, and quality while effectively managing labor costs.

The ideal candidate will have 3-5 years of relevant experience, oversee daily staffing levels, perform regular audits, and implement strategies for customer satisfaction. Comprehensive benefits are offered including medical, dental, vision, and retirement savings plans.

Qualifications

• Must have 3-5 years of relevant experience.
• Current certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels.
• Retains control of production costs, supply costs, and inventory.
• Audits service and quality on a regular basis.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises day-to-day employee issues professionally.

Skills

Customer service

Staff supervision

Inventory management

Job description

Aramark is looking for an Hourly Supervisor at James Madison University in Harrisonburg, VA. This role focuses on improving operational profitability by ensuring exceptional customer service, safety, and quality while effectively managing labor costs.

The ideal candidate will have 3-5 years of relevant experience, oversee daily staffing levels, perform regular audits, and implement strategies for customer satisfaction. Comprehensive benefits are offered including medical, dental, vision, and retirement savings plans.