Hourly Operations Supervisor: Service & Efficiency

Aramark Corporation; Midlothian (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Aramark is seeking an Hourly Supervisor to improve profitability and customer service quality while controlling costs on a daily basis. The role emphasizes safety, sanitation, and consistent operations across the team in a fast-paced environment.

You will monitor staffing, guide training programs, and ensure adherence to time, attendance, and procedure standards to drive guest satisfaction and revenue. Strong communication and teamwork are essential.

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Staff supervision

Customer service

Safety compliance

Cost control

Inventory management

Education

High school diploma or equivalent

Job description

Aramark is seeking an Hourly Supervisor to improve profitability and customer service quality while controlling costs on a daily basis. The role emphasizes safety, sanitation, and consistent operations across the team in a fast-paced environment.

You will monitor staffing, guide training programs, and ensure adherence to time, attendance, and procedure standards to drive guest satisfaction and revenue. Strong communication and teamwork are essential.