Shift Operations Leader: Safety, Quality & Team Growth

Prysmian Group; Claremont (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Prysmian Group in North Carolina seeks a Group Leader (Shift Supervisor) to oversee one of four rotating 12-hour shifts in a 24/7 fiber optic cable manufacturing facility. You will drive safety, quality, staffing, and production execution across the shift.

You will coach Team Leaders, manage operations, and ensure ISO14001 EMS compliance while delivering shift objectives and building a high‑performance culture. This full-time role is on site.

Qualifications

• High School Diploma required; Bachelor's Degree preferred.
• Minimum five (5) years of progressive leadership or management experience in a manufacturing environment.
• Basic computer skills required.
• Background in the optical fiber cabling industry is a plus.
• Strong focus on safety, quality, and customer satisfaction.
• Effective leader who develops others and builds high‑performing teams.
• Excellent communication skills—both verbal and written.
• Strong organizational, time‑management, and multitasking abilities.
• Able to remain calm and effective in fast-paced or high-pressure situations.

Responsibilities

• Own full operational performance for the entire shift, including safety, quality, production, and people leadership.
• Lead and coach Team Leaders, ensuring they execute plans effectively and maintain high standards in their areas.
• Deliver shift-level production objectives and make quality decisions to support customer and business needs.
• Execute the shift operations plan across all process areas, ensuring proper workflow, material movement, and production sequencing.
• Reassign staffing resources based on changing priorities, production demands, or unexpected events.
• Ensure all product meets standards defined by the Plant's Quality Management System.
• Develop, mentor, and evaluate Team Leaders, ensuring effective leadership throughout all production areas.
• Support Team Leaders in managing operator performance, training, and accountability.
• Foster a positive, collaborative, and high‑performance team culture.
• Address performance gaps and support employee development initiatives.
• Champion a strong safety culture and ensure compliance with all plant safety procedures and ISO14001 EMS guidelines.
• Serve as a first responder and evacuation team leader during emergencies.
• Lead or participate in incident investigations and ensure corrective actions are implemented.
• Ensure proper execution of monthly inventory counts and other compliance activities as required.
• Prepare and deliver thorough end‑of‑shift turnover reports, ensuring seamless communication between shifts.
• Communicate priorities clearly to Team Leaders and ensure alignment across all departments.
• Manage the MRR queue and ensure issues are addressed promptly.

Skills

Leadership

Communication

Time management

Multitasking

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Job description

Prysmian Group in North Carolina seeks a Group Leader (Shift Supervisor) to oversee one of four rotating 12-hour shifts in a 24/7 fiber optic cable manufacturing facility. You will drive safety, quality, staffing, and production execution across the shift.

You will coach Team Leaders, manage operations, and ensure ISO14001 EMS compliance while delivering shift objectives and building a high‑performance culture. This full-time role is on site.