Shift Manager - Water Hazard

Chelsea Piers; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Transportation benefits

Tuition assistance

Complimentary Chelsea Piers Fitness

Job summary

Chelsea Piers in New York, NY is seeking a dedicated Shift Supervisor for the Water Hazard Bar + Lounge in the Golf Club lobby at Pier 59. You will oversee daily operations, supervise staff, and ensure top-notch guest service.

The role requires bartending experience, leadership, and a hands-on approach to operations, safety, and training. Flexible schedule including nights and weekends is expected; equal opportunity employer.

Qualifications

• Experience as Shift Supervisor, Head Bartender, or similar role in hospitality.
• Bartending experience required or preferred.
• Ability to maintain professionalism and courtesy at all times.

Responsibilities

• Provide excellent customer service to Water Hazard Bar + Lounge patrons.
• Monitor service quality to match Golf Club standards.
• Adhere to food and safety guidelines.
• Address and resolve customer service or product issues.
• Train staff on descriptions and protocols.
• Oversee inventory, stock, and reporting.

Skills

Shift Supervisor experience

Bartending experience

Professional and courteous

Industry safety standards

Lead with integrity

Team collaboration

Strong communication

Flexible schedule

Physical stamina

Job description

About Chelsea Piers

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including

• medical, dental, and vision insurance
• 401(k) matching
• paid time off
• transportation benefits
• tuition assistance
• a complimentary membership to Chelsea Piers Fitness
• other exciting venue benefits at Chelsea Piers

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including

• medical, dental, and vision insurance
• 401(k) matching
• paid time off
• transportation benefits
• tuition assistance
• a complimentary membership to Chelsea Piers Fitness
• other exciting venue benefits at Chelsea Piers

About The Opportunity

Chelsea Piers seeks a dedicated and dynamic Shift Supervisor to join our Water Hazard Bar + Lounge team. The Water Hazard is located in the Golf Club lobby of Pier 59. In this role, you will be responsible for the smooth and efficient operation of the Water Hazard by overseeing team members and ensuring a high level of customer satisfaction. This role reports to the General Manager of the Golf Club and works closely with the Water Hazard team.

As The Shift Supervisor, You Will Be Expected To

• Provide excellent customer service to all patrons of the Water Hazard Bar + Lounge
• Monitor and uphold qualify of service and products, ensuring they meet the style, culture, and cuisine of the Golf Club Water Hazard Bar + Lounge
• Adhere to food and safety guidelines
• Address and resolve any issues related to customer service or product quality
• Familiarize yourself and adopt training protocols and all food and beverage descriptions for staff
• Oversee inventory, stock control, and reporting
• Ensure all equipment is well-maintained, serviced, and troubleshoot as needed
• Maintain clean working areas
• Enforce zero tolerance policy regarding alcohol consumption on premises, documenting and reporting any policy violations to the General Manager
• Schedule, supervise, and support staff
• Provide additional support to team as needed during busy times

This is not a comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor.

Qualifications

About You:

Skills

You are professional, flexible, and have excellent interpersonal and communication skills. You can quickly adapt to the changing needs of a team and business. You have bartending experience and you are comfortable both overseeing a team and getting involved in the day-to-day tasks of business operations. You will also have:

• Previous experience as Shift Supervisor, Head Bartender, or similar role, hospitality industry preferred
• Experience working as a bartender
• Ability to maintain a professional and courteous manner
• Understanding of industry safety standards
• Ability to lead with integrity and approachability
• Ability to work with a team
• Strong communication skills
• A flexible schedule and ability to work nights and weekends as needed
• Ability to meet the physical demands of the job, such as being on your feet for long periods of time and lifting up to 60 pounds

This position is based at Chelsea Piers in New York, New York

Chelsea Piers is an Equal Opportunity Employer