Shift Manager & Team Member

Dairy Queen; Whitesburg (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading Dairy Queen franchise as a Shift Manager & Team Member in Whitesburg, KY. You'll supervise staff, ensure customer satisfaction, and maintain food safety standards. This role offers competitive wages and benefits, making it a great opportunity for career growth.

Benefits

Competitive wages

Tuition reimbursement opportunities

Health, dental, and vision insurance

Employee referral bonuses

Closed on Easter, Thanksgiving, and Christmas

Qualifications

• 1+ years of supervisory experience preferred.
• 6+ months in fast-food is a plus for Team Member role.

Responsibilities

• Supervise the team and ensure shift responsibilities are completed.
• Provide superior customer service and products quickly and accurately.

Skills

Communication

Math Skills

Education

High school diploma or G.E.D. equivalent

Job description

Join to apply for the Shift Manager & Team Member role at Dairy Queen

Location: Whitesburg, KY

When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Don't wait to get your career started, take advantage of this sweet opportunity today!

Job Overview

If learning new things, working alongside friendly co-workers and making a difference in the lives of others is what you're all about, then DQ is the place for you! As a Dairy Queen Restaurant Shift Manager, you'll help supervise the team and ensure all shift responsibilities are completed. Our Dairy Queen Shift Managers are leaders in our stores, including training new team members, handling cash, and ensuring our guests have the best experience possible. They work with the General Manager and Assistant Managers to meet food safety and cleanliness standards daily.

A DQ Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately, and safely according to standards set by Fourteen Foods (FF) and International Dairy Queen (IDQ). Your goal is to meet or exceed each Guest's expectations on every visit in quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care toward Guests and co-workers while completing all assigned tasks.

Requirements

• High school diploma or G.E.D. equivalent.
• Minimum age: 16 or 18 years old, depending on the role.
• Experience and Training:
  • 1+ years of supervisory experience in Fast Food or Retail preferred.
  • No previous work experience required for Team Member role, but 6+ months in fast-food is a plus.
• Effective communication skills in the primary language of the work location. Fluency in English may be essential for certain customer service stations.
• Above average math skills for cash handling and balancing cash drawer.

Benefits

• Competitive wages
• Tuition reimbursement opportunities
• Benefits for full-time employees including health, dental, and vision insurance
• No third shift
• Employee referral bonuses
• Closed on Easter, Thanksgiving, and Christmas

Additional Information

Fourteen Foods is the largest DQ franchisee in the world, offering excellent growth, advancement opportunities, pay, and benefits. We are committed to equal employment opportunities and prohibit discrimination and harassment of any kind. We encourage applicants of all ages and experiences to apply.