Shift Manager TB39110-HACKENSACK 2

Taco Bell; Hackensack (NJ); On-site; USD 24,108 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision Health Plan options

401(k) Retirement Plan

Paid Time Off

Monthly Performance Bonus

Employee discounts on meals and beverages

Job summary

Taco Bell is seeking a Restaurant Shift Manager in Hackensack, NJ to oversee operations during designated shifts. The ideal candidate will lead a team, maintain food quality and customer service standards, and uphold company policies.

This role requires strong leadership skills, knowledge of food safety, and the ability to train and motivate staff. Benefits include medical plans, retirement options, and employee discounts.

Qualifications

• Proven supervisory or managerial experience within the restaurant industry.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to stand, walk, and move around for extended periods.

Responsibilities

• Supervise and coordinate crew; delegate tasks.
• Ensure outstanding customer service and resolve complaints.
• Monitor inventory levels and order supplies as needed.

Skills

Leadership and interpersonal skills

Knowledge of food safety regulations

Organizational and time-management skills

Education

High school diploma or equivalent

Certifications in food safety (e.g., ServSafe)

Job description

Job Title

Restaurant Shift Manager

Overview

As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.

Key Responsibilities

• Leadership and Team Management: Supervise and coordinate crew; delegate tasks; provide coaching, training, and performance feedback.
• Customer Service Excellence: Ensure outstanding service by greeting customers, resolving complaints, and handling inquiries promptly to maintain high satisfaction.
• Operational Oversight: Oversee opening and closing procedures, cash handling, and reconciliation; enforce food safety and sanitation standards; monitor inventory levels and order supplies as needed.
• Shift Scheduling and Staffing: Create and maintain shift schedules; coordinate with management to address staffing gaps and schedule adjustments.
• Training and Development: Train new hires on policies and procedures; conduct ongoing training in customer service, food preparation, and safety protocols.
• Financial Accountability: Monitor sales performance and expenses to achieve financial targets; implement strategies to maximize profitability and operational efficiency.
• Communication and Collaboration: Communicate effectively with management and support personnel to ensure alignment on operational goals.

Requirements

• Proven supervisory or managerial experience within the restaurant industry.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time‑management skills; ability to prioritize tasks and manage multiple responsibilities.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required.

Education and Certification

• High school diploma or equivalent (required); college degree in Hospitality Management or related field preferred.
• Certification in food safety (e.g., ServSafe) is advantageous.

Physical Requirements

• Ability to stand, walk, and move around the restaurant environment for extended periods.
• Lift and carry objects weighing up to 25 pounds.
• Work in a fast‑paced and sometimes stressful environment.

Benefits

• Medical, Dental, Vision Health Plan options.
• 401(k) Retirement Plan.
• STD, LTD, and Life Insurance options.
• Opportunities for career advancement within the restaurant management team.
• Employee discounts on meals and beverages.
• Training and development programs to enhance leadership and management skills.
• Paid Time Off in the first year.
• Monthly Performance Bonus.
• Annual Awards for Top Performers.

EEO Statement

HAZA Bell is an equal opportunity employer and may provide reasonable accommodation to individuals with disabilities. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.

Location

65 Hackensack Avenue, Hackensack, New Jersey 07601

Pay Transparency

Pay range: $17.50 - $19.00 per hour (if applicable).