Shift Manager/ Senior Residential Advisor

Youth Enrichment Services; Tulsa (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading organization is seeking a Shift Manager/Senior Residential Advisor to oversee residential operations, manage staff, and ensure student accountability. The role requires effective communication, leadership skills, and a commitment to fostering a safe environment for youth. Join a dedicated team focused on student development and success.

Qualifications

• At least two years of supervisory experience in residential or related environments preferred.
• Minimum one year working with youth or related training.

Responsibilities

• Supervise and coordinate residential living operations during assigned shift.
• Track dormitory performance related to incentives and student retention.
• Provide orientation and training to Residential Advisors.

Skills

Effective communication

Organizational skills

Interpersonal skills

Leadership

Education

Associate degree in a human services field

Job description

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Description

The Shift Supervisor/Senior Residential Advisor supervises and coordinates residential living operations during the assigned shift.

Note: Must be available to work any shift and day of the week due to a 24/7 operation.

Job Responsibilities

• Control the movement of students between dormitories.
• Track dormitory performance related to incentives and student retention.
• Screen, interview, and recommend hiring of all Residential Advisors (RAs).
• Report to the Residential Living Manager on all residential operations.
• Provide orientation and training to RAs.
• Schedule work, supervise, and evaluate RA performance.
• Maintain accurate dormitory activity logs.
• Follow all non-health standing orders.
• Instruct students in developing residential living skills.
• Ensure student accountability.
• Coordinate building and equipment use.
• Maintain a safe and healthful environment.
• Provide prompt assistance in emergencies and traumatic events, administer first aid if needed.
• Inspect dormitories for cleanliness, safety, and attractiveness.
• Participate in student case conferences.
• Keep records of student development plans.
• Complete reports timely and accurately.
• Maintain student discipline to promote social development, collaborating with other departments.
• Establish rapport with students and provide feedback on employability skills.
• Arrange transportation for students as needed.
• Act as liaison to the Center Director after hours.
• Submit timesheets per policy.
• Assist with student leadership programs.
• Follow the CDSS plan and Code of Conduct daily.
• Work toward performance standards and goals.
• Adhere to property control policies and safety practices.
• Maintain good housekeeping and comply with safety regulations.
• Comply with all relevant guidelines, regulations, and policies.
• Model and uphold the organization's core values and principles.
• Mentor students in career success standards and employability skills.
• Participate in mandated staff training; non-participation may lead to disciplinary action.
• Perform other duties as assigned.

Qualifications and Skills

• Effective communication skills, both written and verbal.
• Strong organizational skills, ability to handle multiple projects with attention to detail.
• Professional interpersonal skills and teamwork.
• Leadership ability to manage diverse staff, motivate, and coach.

Experience and Education

• At least two years of supervisory experience in residential or related environments preferred.
• Minimum one year working with youth or related training.
• Associate degree in a human services field or equivalent experience.

Licenses and Certifications

• Valid State Driver’s License.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Non-profit Organizations