Shift Manager – RT0092

RaceTrac; Kenner (LA); On-site; USD 39,600 - 42,600; Full time

Benefits offered by this job

Competitive pay

Leadership development training

Complete benefits package including medical and dental

Job summary

RaceTrac in Kenner, Louisiana, is hiring a Shift Manager who will lead by example, motivate the team, and ensure customer satisfaction. This role includes training team members, managing shift operations, and driving performance goals.

Qualified candidates will have at least 2-3 years of experience in a relevant field and possess a high school diploma. The position includes a complete benefits package and opportunities for career advancement.

Qualifications

• 2-3 years of work experience in retail, restaurant, or food service preferred.
• 1+ years of leadership or supervisory experience.
• Ability to lift up to 50 lbs. and perform physical tasks.

Responsibilities

• Lead the team with a cheerful attitude and provide direction.
• Train and guide the team to meet guest service standards.
• Communicate updates from leadership to shift associates.

Skills

Leadership

Communication

Team Building

Education

High School Diploma or GED

Job description

At RaceTrac, our Shift Managers set the tone for success by leading by example, empowering team members, and ensuring each guest feels welcome. If you’re a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, this role lets you make an immediate impact while supporting store operations, driving performance, and developing future leaders—one shift at a time.

Pay Range

$39,600 – $42,600 annually (includes overtime and shift differentials).

Shift Availability

Relief Manager (R3M): Thu–Sat 1:30 PM–10:30 PM; Sun–Mon 9:30 PM–6:30 AM.
2nd Shift Manager (MG2): Sun–Wed 1:30 PM–10:30 PM; Thurs 8:00 AM–5:00 PM.
Overnight Manager: Tues–Sat 9:30 PM–6:30 AM.

What’s In It for You

• Competitive pay and shift‑based incentives
• Career growth opportunities – many of our General and Co‑Managers started as Shift Managers!
• Leadership development and hands‑on training to sharpen your skills
• Flexible scheduling to support work‑life balance
• A fast‑paced, people‑first environment where your leadership matters
• Complete benefits package – including medical, dental, vision, 401(k), paid time off (PTO), and more.

What You’ll Do

Lead a Winning Team on Your Shift

• Set the tone with a cheerful, can‑do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real‑time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence

• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability

• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast‑paced, high‑volume, guest‑focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.