Shift Manager - Relief

RaceTrac; Mandeville (LA); On-site; USD 39,600 - 42,600; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Flexible scheduling

Complete benefits package

Job summary

RaceTrac is seeking a Shift Manager in Mandeville, Louisiana. In this role, you will lead a team, ensuring a welcoming environment while driving store performance. Responsibilities include coaching team members, addressing guest concerns, and overseeing operational tasks. You will also benefit from competitive pay, career growth opportunities, and a complete benefits package.

The ideal candidate has 2–3 years of experience and strong leadership skills. Join us in creating a people-first work culture!

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience preferred.
• Comfort in fast-paced, high-volume environments.

Responsibilities

• Lead a winning team and motivate with a cheerful attitude.
• Drive operational excellence by ensuring guest service standards.
• Model communication and accountability within the team.

Skills

Leadership

Communication

Team Building

Guest Service

Coaching

Education

High School Diploma or GED

Job description

Overview

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

Pay Range: $39,600 – $42,600 annually (includes overtime and shift differentials)

Shift Availability

• Relief Manager (R3M): Thu–Sat 1:30 PM–10:30 PM; Sun–Mon 9:30 PM–6:30 AM
• 2nd Shift Manager (MG2): Sun–Wed 1:30 PM–10:30 PM; Thurs 8:00 AM–5:00 PM
• Overnight Manager: Tues–Sat 9:30 PM–6:30 AM

What’s In It for You?

• Competitive pay and shift-based incentives
• Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
• Leadership development and hands-on training to sharpen your skills
• Flexible scheduling to support work-life balance
• A fast-paced, people-first environment where your leadership matters
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

• Lead a Winning Team on Your Shift: Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary

• Drive Operational Excellence: Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check-in, and promotional communication
• Oversee key store processes including write-offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

• Model Communication & Accountability: Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.