Shift Manager Operations

Cleveland--cliffs-1; Toledo (OH); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Inc. is hiring a Shift Manager Operations for the Toledo, OH HBI location. The role leads plant operators and control room staff on shift, prioritizes work orders, and ensures safe, efficient operation of the facility.

The candidate will collaborate with supervisors to optimize production and document performance metrics for handover. Qualified candidates typically hold an associate degree and 3–5 years in a heavy industrial setting, with CMMS and P&ID knowledge.

Qualifications

• Associate degree or equivalent experience.
• 3–5 years in heavy industrial environment, preferably steel, hydrocarbon or mining.
• Experience overseeing, leading, and coaching people.
• Proficiency with Microsoft Office (Excel, Word).
• Understanding of piping and instrumentation diagrams and single line diagrams.

Responsibilities

• Demonstrate safe work practices and lead work safely.
• Plan and prioritize weekly work orders on a daily basis.
• Direct and review work of operators and control room staff.
• Prepare shift plan using information from supervisors and crew.
• Monitor quality of completed work and inspect shift performance.
• Coordinate start/stop times for payroll accuracy and recordkeeping.
• Collaborate with supervisors to minimize shift variation and share best practices.
• Ensure compliance with policies and procedures and uphold safety standards.

Skills

People leadership

Project management

Microsoft Office

Communication

Reading P&IDs/diagrams

Education

Associate Degree in business or related field

Tools

Ellipse CMMS

Microsoft Office

Job description

Location: Toledo, OH Cleveland-Cliffs has an immediate opportunity for a Shift Manager Operations at our Toledo, OH HBI location. The Shift Manager Operations is responsible for the safe operation of the facility. This position prioritizes, assigns, directs, and reviews work of Plant Operators and the control room based on standard work, and process conditions across the facility. The role actively participates with all site personnel on shift to optimize plant production.

Summary of Responsibilities

• Demonstrate safe work practices and lead work safely.
• Gather information from previous supervisor(s) and crew and use information to create a shift plan.
• Plan and prioritize work assignments from the weekly work order packet on a daily basis.
• Perform shift toolbox huddle, communicating shift plan, task assignments, shift operating parameters, and any special tasks required.
• Monitor and inspect the quality of completed work assignments.
• Complete shift inspection of crew member areas, inspecting the quality and completeness of work assignments.
• Write and close out work orders for crew, ensuring job hours are accurately reflected to tasks assigned.
• Ensure start and stop times are accurately reflected for payroll.
• Document shift performance for crew, work achieved, and key process parameters for handover to other operating personnel.
• Understand significant deviations from the department’s operating plan and make changes to correct and implement sustainable solutions to deviations.
• Elevate deviations to the manager that cannot be corrected at supervisor level.
• Collaborate with other supervisors to minimize variation between shifts and implement best practices.
• Administer corporate, site, and departmental policies consistently and impartially.
• Ensure incoming oxide and outgoing products are unloaded and loaded as efficiently as possible.
• Make recommendations on quality improvement initiatives, communicate the priority of process improvement work to subordinates, and monitor that the process improvement work is completed.
• Coordinate plans, projects, and programs to achieve the desired performance results in safety, quality, production, cost, and environmental performance.
• Other duties as assigned.

Minimum Qualifications

• Associate Degree in business or related field.
• May consider equivalent experience.
• 3-5 years of experience in heavy industrial environment preferably steel, hydrocarbon or mining environment.
• Experience overseeing, leading, and coaching people.
• Microsoft Office experience (Excel, Word, etc.)
• Ability to work under minimal supervision and effectively manage multiple/changing priorities.
• Computerized Maintenance Management System (CMMS) experience; Ellipse preferred.
• Understanding of piping and instrumentation diagrams and single line diagrams for process isolation purposes.
• Reasonable mechanical aptitude (preferably with experience in pipe materials, specifications, fittings, seals, water piping/pumping systems, compressible fluid piping/pumping systems, welding, conveying equipment, gearing/bearings/power transmission).
• Effectively communicate both orally and through written text.
• Ability to read and constructively influence personnel in team processes.
• Ability to work under minimal supervision and effectively manage multiple/changing priorities.
• Occasionally lifting up to 25lbs.
• Mobility required.
• Must be able to handle stairs and long periods of work on your feet.
• Routinely exposed to plant environment including noise, dust, dirt and vibrations, extreme climate changes / changes in weather.
• Ability to work at heights.
• Willing to work shift work.
• Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability.

We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

Cleveland-Cliffs is the largest flat-rolled steel producer in North America. Founded in 1847 as a mine operator, Cliffs is also the largest manufacturer of iron ore pellets in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. As a team of more than 30,000 people, we proudly serve a diverse range of markets and are the largest steel supplier to the automotive industry in North America.

Built on a strong safety and environmental stewardship legacy, we operate responsibly and are committed to a sustainable future. With ongoing initiatives to reduce waste, improve water conservation, and reduce carbon emissions, we promise to become North America’s leader in steelmaking and mining sustainability.

Cleveland-Cliffs offers opportunities for high-performing individuals in a myriad of technical and professional disciplines. Whether in the field or office, Cleveland-Cliffs fosters an environment that empowers our employees to achieve their highest potential. Employees will be presented with a challenging and rewarding environment. A competitive compensation package, opportunities for advancement, and work-life balance all lead to a positive, passionate career at Cleveland-Cliffs.