Shift Manager - Open Availability Austin Bluffs

Firehouse Subs; Colorado Springs (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free Manager Meal during shift

Job summary

Firehouse Subs in Colorado Springs seeks a Shift Manager to lead Crew Members on day and night shifts, ensuring fast, friendly service and a safe, compliant operation. You will guide staff, uphold menu knowledge, and drive guest satisfaction while managing shift-wide tasks and responsibilities.

This role offers a family-oriented culture, opportunities to advance, a casual dress code, and benefits like a free manager meal during shifts.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Ensure restaurant compliance with health, wage and safety regulations.
• Lead and coach restaurant staff to meet standards.

Responsibilities

• Lead Crew Members on the floor during shifts.
• Assist GM with interviewing, training and coaching.
• Ensure shifts operate within guidelines for food cost, labor and sales.
• Uphold Firehouse Subs policies and customer service standards.
• Participate in safety initiatives and maintain cleanliness.

Skills

Leadership

Customer service

Staff coaching

Hiring

Regulatory compliance

Food safety

Job description

*SHIFT MANAGER*

Our Mission:

To carry on our commitment to and passion for hearty and flavorful food, heartfelt service, and public safety.

How We Achieve It:

By investing in both our crew and community, cultivating a family-oriented culture, and serving great subs!

Our Shift Managers play a vital role in the daily and overall success of our restaurants. They lead our Crew Members on the front lines of our operations, upholding our standards, and ensuring that our guests can leave feeling great about their experience.

Wages:

$15.00+ tips per hour

Shift Availability:

• Day Shift
• Night Shift
• Full and Part-time

What Shift Managers Can Expect:

• A friendly, family-oriented culture
• Supportive Upper Leadership
• Opportunities to advance
• Casual dress code (khaki or black fabric/denim pants with company-provided uniform polo-style t-shirts)
• Free Manager Meal during shift

What We Expect From Shift Managers:

• Able to work in a fast-paced environment
• Excellent menu and product knowledge
• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and coaching employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM and HQ Office Personnel any and all issues that may impact our business.Able to work on their feet for up to 13 hours at a time.
• Willing to accept and complete any other duties assigned by GM.
• Able to lift up to 50 lbs