Shift Manager (M-3)

Arby's, Inc.; Bristow (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

90-day probationary period

Job summary

Arby's is seeking a Shift Manager to support the General Manager and Assistant GM. You will supervise 8–15 staff, train teammates, and ensure a high-quality guest experience.

Responsibilities include supervising opening/closing, inventory and cost controls, cash handling, and resolving guest issues while maintaining health, safety, and company policies. Prior management in foodservice and Serve Safe certification are a plus.

Qualifications

• Strong communication skills and guest service focus.
• Experience with inventory, cost controls and cash handling.
• Ability to multi-task effectively in a fast-paced environment.
• Management experience in foodservice preferred; Serve Safe is a plus.

Responsibilities

• Manage a shift of 8–15 employees efficiently while complying with labor laws.
• Train new team members on procedures and policies.
• Maintain accurate records of employee performance and attendance.
• Professionally handle guest complaints and concerns.
• Develop strategies to increase sales and improve efficiency.
• Oversee inventory levels and order supplies as needed.
• Oversee opening and closing of the restaurant.
• Ensure compliance with health, safety, and legal regulations.
• Perform all other duties necessary to run the restaurant.

Skills

Communication

Inventory control

Cost controls

Cash handling

Multi-tasking

Job description

As a Shift Manager, you will be the primary support to the General Manager and the Assistant General Manager. You will be cross-trained in all Arby’s positions, from guest services to food preparation to cash handling. As a cross-trained employee, you will ensure that your shift delivers a wonderful dining experience to our guests. An Arby’s Shift Manager typically has a wide range of responsibilities, which can include:

• Managing a shift of 8-15 employees efficiently in compliance with labor laws;
• Training new team members on proper procedures and policies;
• Maintaining accurate records of employee performance and attendance;
• Professionally handling guest complaints;
• Developing strategies to increase sales and improve efficiency;
• Managing inventory levels and ordering supplies as needed;
• Overseeing the opening and closing of the restaurant;
• Ensuring compliance with legal, health, and safety regulations;
• All other duties necessary to run the restaurant

Success as a shift manager may open up advancement opportunities!

Qualified Candidates will have strong communication skills, experience with inventory, cost controls, and cash handling, and have the ability to multi-task.

Requirements:

• Minimum of 1+ year in Management in foodservice
• A completed background check is required for all management positions.
• Placement into a management position will be contingent upon ACW Corporation's review and approval of background check results.
• Serve Safe Certification is a plus! (Training may be provided to the right candidate to get certified.)

Benefits:

• Offering competitive compensation for the industry.
• Compensation is DOE – depending on experience.
• Benefits will be discussed after 90-day probationary period.

Company Introduction

Arby's is an American fast food sandwich restaurant chain with more than 3,300 restaurants system wide and third in terms of revenue. In October 2017, Food & Wine called Arby's "America's second largest sandwich chain".