Shift Manager: Lead Teams & Elevate Guest Experience

McDonald's Restaurants Limited; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay based on experience

Employee discounts and free meals

Tuition reimbursement or free tuition

Training and advancement opportunities

Bi-weekly direct deposit or paycards

Job summary

McDonald's is hiring a Shift Manager in Missouri to lead daily operations, oversee crew schedules, and ensure exceptional guest experiences. You will empower team members, enforce food safety and cleanliness, manage safety, inventory, and profitability, and drive training and performance.

This role emphasizes teamwork, customer focus, and a proactive leadership stance to deliver consistent results. Join a dynamic franchise environment where supporting staff development and maintaining McDonald’s

Qualifications

• Experience in fast-paced service environments with a focus on guest satisfaction.
• Ability to lead and motivate a diverse crew and shift team.
• Strong communication skills and problem-solving in real-time.

Responsibilities

• Lead the experience by overseeing crew schedules and staffing during shifts.
• Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action around safety, security, inventory, and profitability.
• Cultivate training and continued learning within the restaurant.
• Drive and maintain a high level of team performance.

Skills

Customer service

Team leadership

Communication

Decision making

Job description

McDonald's is hiring a Shift Manager in Missouri to lead daily operations, oversee crew schedules, and ensure exceptional guest experiences. You will empower team members, enforce food safety and cleanliness, manage safety, inventory, and profitability, and drive training and performance.

This role emphasizes teamwork, customer focus, and a proactive leadership stance to deliver consistent results. Join a dynamic franchise environment where supporting staff development and maintaining McDonald’s