Shift Manager - Lead Teams, Deliver Excellent Service

Arby's; Owasso (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Paid Time Off

401(K) Plan + Company Match

Life Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Flynn Arby’s, a leading Arby’s franchise within Flynn Group, is hiring a Shift Manager in Owasso, OK. You will oversee daily operations, ensure food quality, and deliver outstanding customer service in a fast-paced setting.

You will train team members, enforce policies, manage inventory, and drive sales to meet financial targets, while maintaining high standards of cleanliness and safety. Flexible scheduling including evenings and weekends is required.

Qualifications

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Job description

Flynn Arby’s, a leading Arby’s franchise within Flynn Group, is hiring a Shift Manager in Owasso, OK. You will oversee daily operations, ensure food quality, and deliver outstanding customer service in a fast-paced setting.

You will train team members, enforce policies, manage inventory, and drive sales to meet financial targets, while maintaining high standards of cleanliness and safety. Flexible scheduling including evenings and weekends is required.