Shift Manager - Lead Team, Guest Experience, & Training

McDonald's; Ozark (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Education through Archways to Opportunity

Medical, dental and vision coverage

Short-term and long-term disability

Life and accident insurance

Local area attractions discounts

Free meals and uniforms

Job summary

A leading fast-food franchise in Ozark is seeking a Shift Manager to oversee crew schedules and ensure an outstanding guest experience. The ideal candidate will have a passion for customer service and the ability to lead a team. Key responsibilities include supervising cleanliness and safety, managing inventory, and fostering an environment of training and learning. This role offers various benefits including medical coverage and educational opportunities.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership to crew and managers.
• Supervise and lead food safety and cleanliness measures.
• Manage safety, security, inventory and profitability.
• Encourage training and education within the restaurant.
• Drive and expect a high level of performance from the team.

Job description

A leading fast-food franchise in Ozark is seeking a Shift Manager to oversee crew schedules and ensure an outstanding guest experience. The ideal candidate will have a passion for customer service and the ability to lead a team. Key responsibilities include supervising cleanliness and safety, managing inventory, and fostering an environment of training and learning. This role offers various benefits including medical coverage and educational opportunities.