Shift Manager — Lead a fast-paced team to great guest service

Arby's, Inc.; Bryant (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

A leading restaurant franchise in Arkansas is seeking a Shift Manager to oversee operational tasks, train team members, and ensure exceptional customer service. The ideal candidate has at least 2 years of supervisory experience in the Food/Hospitality industry, strong leadership skills, and flexibility to work varied hours. This role offers a comprehensive benefits package and opportunities for career advancement.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Leadership

Customer service

Communication

Organizational skills

Time management

Job description

A leading restaurant franchise in Arkansas is seeking a Shift Manager to oversee operational tasks, train team members, and ensure exceptional customer service. The ideal candidate has at least 2 years of supervisory experience in the Food/Hospitality industry, strong leadership skills, and flexibility to work varied hours. This role offers a comprehensive benefits package and opportunities for career advancement.