Shift Manager: Lead Team & Guest Experience

36735 Riverside-La Sierra McDonald's; Riverside (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

36735 Riverside-La Sierra McDonald's is seeking a Shift Manager to lead daily operations at our Riverside restaurant. You will schedule crew, motivate teams, and ensure food safety and cleanliness to deliver an outstanding guest experience.

You will drive performance, support training and development, and act quickly on safety, inventory, and profitability. This role is part of a franchisee-owned location offering flexible shifts and opportunities for advancement.

Qualifications

• Passion for helping and serving others (guests and fellow team members).
• Strong guest service and support focus with good communication.
• Ability to provide solutions and make decisions in a fast-paced environment.
• Leadership training certification from McDonald’s.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results-oriented: Drive and expect a high level of performance from the team.

Skills

Guest service

Leadership

Communication

Decision making

Education

McDonald’s Leadership Transitions Class

Job description

36735 Riverside-La Sierra McDonald's is seeking a Shift Manager to lead daily operations at our Riverside restaurant. You will schedule crew, motivate teams, and ensure food safety and cleanliness to deliver an outstanding guest experience.

You will drive performance, support training and development, and act quickly on safety, inventory, and profitability. This role is part of a franchisee-owned location offering flexible shifts and opportunities for advancement.