Shift Manager — Lead Team Growth & Guest Experience

carrols; Nashville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership development programs

Opportunities for growth

Paid time off

Medical, dental, vision & 401(k)

Recognition programs

Job summary

Carrols LLC operates Burger King® locations and is seeking an Assistant Manager in Nashville to lead shifts, coach Team Members, and uphold quality, service, cleanliness, and safety standards. You will partner with the RGM to drive guest satisfaction and financial results, while developing a high-performing team.

This role emphasizes hands-on leadership, clear communication, and balancing people development with operational discipline to grow leadership impact and contribute to business results.

Qualifications

• Must be 18+ and have a high school diploma or GED.
• Experience leading teams in fast-paced settings is preferred.
• Strong communication and guest-service mindset required.

Responsibilities

• Create great guest experiences by serving guests and energizing the team for fast, friendly service.
• Develop and support team members to build skills and grow capabilities.
• Lead strong operations by upholding BK brand standards and removing roadblocks.
• Support profitability by monitoring inventory, managing orders/assets, and maintaining cash control and security.

Skills

Leadership

Communication

Guest service

Coaching

Education

High School Diploma

Job description

Carrols LLC operates Burger King® locations and is seeking an Assistant Manager in Nashville to lead shifts, coach Team Members, and uphold quality, service, cleanliness, and safety standards. You will partner with the RGM to drive guest satisfaction and financial results, while developing a high-performing team.

This role emphasizes hands-on leadership, clear communication, and balancing people development with operational discipline to grow leadership impact and contribute to business results.