Shift Manager — Lead Team, Elevate Service & Sales

Arby's, Flynn Group; Little Rock (AR); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Flynn Arby's in Little Rock, Arkansas is seeking a Shift Manager to lead daily operations, ensure top-notch customer service, and drive store performance. You will supervise team members, manage shifts, and uphold brand standards in a fast-paced restaurant setting.

The ideal candidate has 2+ years of supervisory experience in foodservice, strong communication skills, and the ability to thrive under pressure while maintaining a positive guest experience.

Qualifications

• Minimum of 2 years of supervisory experience in Food/Hospitality.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Customer service

Communication skills

Time management

Fast-paced work ethic

Job description

Flynn Arby's in Little Rock, Arkansas is seeking a Shift Manager to lead daily operations, ensure top-notch customer service, and drive store performance. You will supervise team members, manage shifts, and uphold brand standards in a fast-paced restaurant setting.

The ideal candidate has 2+ years of supervisory experience in foodservice, strong communication skills, and the ability to thrive under pressure while maintaining a positive guest experience.