Shift Manager: Lead Team, Elevate Guest Experience

McDonald's Restaurants Limited; Oshkosh (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s restaurant in Oshkosh, WI is seeking a Shift Manager to oversee daily operations and lead a high-performing team. You will manage crew schedules, coach staff, and ensure an outstanding guest experience while maintaining food safety and cleanliness standards.

The role emphasizes leadership, effective communication, and quick decision-making in a fast-paced environment, with opportunities to learn and grow within the operation.

Qualifications

• Ability to lead crew scheduling and supervision.
• Strong customer service focus.
• Clear communication and anticipation of guest needs.
• Effective decision making in a fast-paced environment.

Responsibilities

• Lead the experience by managing crew schedules and coverage.
• Inspire and empower team to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Foster ongoing training and development for crew and managers.
• Drive high performance and results across the restaurant team.

Skills

Crew scheduling

Team leadership

Customer service

Communication

Decision making

Safety & cleanliness

Job description

McDonald’s restaurant in Oshkosh, WI is seeking a Shift Manager to oversee daily operations and lead a high-performing team. You will manage crew schedules, coach staff, and ensure an outstanding guest experience while maintaining food safety and cleanliness standards.

The role emphasizes leadership, effective communication, and quick decision-making in a fast-paced environment, with opportunities to learn and grow within the operation.