Shift Manager — Lead Team, Elevate Guest Experience

Arby's; Ellensburg (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

HSA

STD/LTD

Life insurance

Legal plan

Pet insurance

401(k) + company match

Paid time off

Tuition reimbursement

Employee ERG

Job summary

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to join our team in Ellensburg, WA. In this role you will oversee daily operations, ensure top-tier customer service, and coach a team to perform at the highest standards in a fast-paced dining environment.

Requirements include a minimum of 2 years in a supervisory role in food/hospitality, strong communication, organization, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Minimum of 2 years in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Leadership

Communication

Organization

Time management

Customer service

Job description

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to join our team in Ellensburg, WA. In this role you will oversee daily operations, ensure top-tier customer service, and coach a team to perform at the highest standards in a fast-paced dining environment.

Requirements include a minimum of 2 years in a supervisory role in food/hospitality, strong communication, organization, and the ability to work flexible hours including evenings and weekends.