Shift Manager — Lead Team, Elevate Guest Experience

Workstream; Cleveland (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training

Career development

Meal discounts

Family discounts

Paid time off

Free uniform

Overtime opportunities

Job summary

Culver's of Cleveland, TN is seeking a Shift Manager to lead daily operations, ensure great food and guest service, and coach a team of restaurant crew to deliver exceptional dining experiences. You will monitor shifts, uphold standards, and drive performance with a positive, people-first leadership style.

The ideal candidate has 1–2 years of restaurant experience, strong work ethic, and availability on weekends and holidays.

Qualifications

• Strong work ethic.
• Demonstrated passion and leadership.
• Enjoying going the extra mile for the team.
• 1 - 2 years of restaurant experience preferred.
• Available to work weekends and holidays.

Responsibilities

• Run shift effectively to provide great food and guest service.
• Demonstrate positive and effective role modeling for team members.
• Lead team as a coach and mentor.
• Support the development of a high performing team.
• Maintain compliance with operational and food safety procedures.
• Recruiting and appraising staff.
• Training and supervising staff.
• Dealing with customer complaints and queries.
• Motivating staff to meet sales targets.

Skills

Work ethic

Leadership

Team motivation

Restaurant experience

Weekend/holiday availability

Job description

Culver's of Cleveland, TN is seeking a Shift Manager to lead daily operations, ensure great food and guest service, and coach a team of restaurant crew to deliver exceptional dining experiences. You will monitor shifts, uphold standards, and drive performance with a positive, people-first leadership style.

The ideal candidate has 1–2 years of restaurant experience, strong work ethic, and availability on weekends and holidays.