Shift Manager — Lead a Growth‑Driven Coffee Community

Starbucks; North Reading (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage – Starbucks College

401(k) with employer match

Paid vacation

Parental leave

Disability insurance

Backup care

Job summary

Starbucks is seeking a shift manager to lead a team and drive a welcoming, service-focused store experience. You will supervise staff, mentor teammates, and prepare to advance within the Starbucks system, while upholding the brand’s commitment to community and customer care.

The role emphasizes hands-on leadership, mentorship, and strong organizational skills in a fast-paced retail environment, with opportunities for growth and development across Starbucks benefits and programs.

Qualifications

• 1 year retail / customer service management experience or 2 years preferred / 4+ years US Military service
• 1 year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead shift operations with purpose and mentor team members
• Prepare for the next step in your Starbucks journey
• Create a welcoming space for the community and customers

Skills

Retail management

Team supervision

Organizational skills

Sales mindset

Job description

Starbucks is seeking a shift manager to lead a team and drive a welcoming, service-focused store experience. You will supervise staff, mentor teammates, and prepare to advance within the Starbucks system, while upholding the brand’s commitment to community and customer care.

The role emphasizes hands-on leadership, mentorship, and strong organizational skills in a fast-paced retail environment, with opportunities for growth and development across Starbucks benefits and programs.