Shift Manager - Lead Ops, Flexible Schedule & Growth

DeSano Pizzeria Napoletana; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Vision insurance

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

DeSano Pizzeria Napoletana in Nashville seeks an experienced Shift Manager to oversee restaurant operations during shifts. You will schedule staff, supervise team members, and ensure smooth service with a focus on customer satisfaction.

The ideal candidate brings proven restaurant leadership, is customer-focused, and adept at managing daily operational tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to stay calm and effective under pressure.
• Strong leadership and management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in delivering exceptional customer service.
• Resolve customer complaints with tact and diplomacy.
• Adhere to health and safety regulations.
• Provide sales and productivity reports to management.
• Maintain inventory levels and restock as needed.
• Cover shifts for absent employees.

Skills

Leadership

Customer service

Communication

Problem-solving

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

DeSano Pizzeria Napoletana in Nashville seeks an experienced Shift Manager to oversee restaurant operations during shifts. You will schedule staff, supervise team members, and ensure smooth service with a focus on customer satisfaction.

The ideal candidate brings proven restaurant leadership, is customer-focused, and adept at managing daily operational tasks in a fast-paced environment.