Shift Manager: Lead Guest Experience & Team

Arby's, Inc.; Lanse (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food restaurant chain is seeking a Shift Manager to run efficient shifts and assist in managing the restaurant. The role demands strong leadership, effective communication, and a commitment to providing exceptional customer service. You will ensure that the restaurant operates smoothly and that all team members are guided effectively to maintain high standards of quality and service. The position requires physical stamina and the ability to manage cash and paperwork.

Qualifications

• Must guide Team Members and ensure operating standards.
• Ability to lift 25 to 40 pounds and stand for up to 8 hours.
• Effective verbal and written communication skills required.

Responsibilities

• Run excellent shifts and assist the General Manager.
• Ensure guests receive an outstanding dining experience.
• Monitor quality, service, cleanliness, and safety standards.

Skills

Team leadership

Communication

Customer service

Job description

A leading fast-food restaurant chain is seeking a Shift Manager to run efficient shifts and assist in managing the restaurant. The role demands strong leadership, effective communication, and a commitment to providing exceptional customer service. You will ensure that the restaurant operates smoothly and that all team members are guided effectively to maintain high standards of quality and service. The position requires physical stamina and the ability to manage cash and paperwork.