Shift Manager — Lead Fast-Paced Team & Guest Experience

Arby's, Inc.; West Lafayette (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus Program

Full Time & Part Time Shifts

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast-food chain is seeking a Shift Manager to oversee operations and ensure guest satisfaction. The ideal candidate should demonstrate strong leadership and coaching skills while managing team performance. Responsibilities include training staff, maintaining high service standards, and ensuring compliance with health regulations. Candidates are required to have a valid driver’s license and be ServSafe certified.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure outstanding service and guest satisfaction during shifts.
• Assist management with training and coaching team members.
• Implement restaurant controls, especially cash and inventory.
• Set and meet goals for service and financial results.

Skills

Coaching and Developing others

Leadership

Emotional Resilience and Patience

P&L Management

Operations Management

Restaurant Management

Managing Food Cost & Labor Cost

Education

ServSafe certification

Job description

A leading fast-food chain is seeking a Shift Manager to oversee operations and ensure guest satisfaction. The ideal candidate should demonstrate strong leadership and coaching skills while managing team performance. Responsibilities include training staff, maintaining high service standards, and ensuring compliance with health regulations. Candidates are required to have a valid driver’s license and be ServSafe certified.