Shift Manager: Lead Fast-Paced Teams & Guest Experience

Arby's, Inc.; Lafayette (CO); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

A leading fast-food franchise is seeking a Shift Manager to oversee operational tasks and ensure exceptional customer service. The ideal candidate will have a minimum of 2 years in a supervisory role within the food industry, possessing strong leadership and communication skills. This position offers a competitive pay range of $17 - $18.50 per hour, along with a robust benefits package including health savings account and 401(K) plan.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Adhere to all company policies and procedures to maintain a high standard of quality.
• Implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team.

Skills

Team leadership

Customer service

Communication skills

Time management

Organizational skills

Job description

A leading fast-food franchise is seeking a Shift Manager to oversee operational tasks and ensure exceptional customer service. The ideal candidate will have a minimum of 2 years in a supervisory role within the food industry, possessing strong leadership and communication skills. This position offers a competitive pay range of $17 - $18.50 per hour, along with a robust benefits package including health savings account and 401(K) plan.