Shift Manager: Lead Food Service & Customer Experience

Dairy Queen; Elizabethton (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and

Flexible spending accounts

Voluntary insurance options

Food and shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen, a Fourteen Foods location, is hiring a Restaurant Shift Manager to deliver quality service and food items per brand standards while learning from the management team. This role is part of a large Dairy Queen franchise network, offering career growth opportunities and a variety of benefits.

The position emphasizes customer service, team leadership, and adherence to company policies, with potential progression to higher management responsibilities.

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a food service or retail supervisor/manager.
• Must successfully pass a background check.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Responsibilities

• Shift Manager provides quality customer service and food products following Fourteen Foods and International Dairy Queen standards, while assisting and learning management responsibilities from the Assistant Manager and General Manager.

Skills

Leadership

Customer service

Communication

Job description

Dairy Queen, a Fourteen Foods location, is hiring a Restaurant Shift Manager to deliver quality service and food items per brand standards while learning from the management team. This role is part of a large Dairy Queen franchise network, offering career growth opportunities and a variety of benefits.

The position emphasizes customer service, team leadership, and adherence to company policies, with potential progression to higher management responsibilities.