Shift Manager — Lead Fast-Paced Team & Quality

McDonald's Restaurants Limited; Town of Lysander (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

McDonald’s franchisee in New York is hiring a Shift Manager to lead daily shifts, supervise crew, and uphold McDonald’s standards for quality, service, and cleanliness. The role emphasizes fast, friendly guest experiences and active involvement in scheduling and training.

The ideal candidate has prior leadership in hospitality or retail, willingness to work flexible hours, and the ability to motivate a team in a high-volume environment. 18+ years old required.

Qualifications

• Leadership experience in a fast-paced setting preferred.
• Experience leading shifts and teams to high standards.
• Strong customer service and communication skills.
• Knowledge of food safety practices and HACCP basics.
• Ability to schedule staff and train new hires.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Direct crew and other managers; monitor quality, service, and cleanliness.
• Plan shifts, track performance, and communicate with the next Shift Manager.
• Support departments to meet targets and maintain safety and profitability.

Skills

Leadership

Shift management

Customer service

Food safety

Scheduling

Training

Job description

McDonald’s franchisee in New York is hiring a Shift Manager to lead daily shifts, supervise crew, and uphold McDonald’s standards for quality, service, and cleanliness. The role emphasizes fast, friendly guest experiences and active involvement in scheduling and training.

The ideal candidate has prior leadership in hospitality or retail, willingness to work flexible hours, and the ability to motivate a team in a high-volume environment. 18+ years old required.