Shift Manager - Lead Fast-Paced Team & Guest Experience

Firehouse Subs; Colorado Springs (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free Manager Meal during shift

Job summary

Firehouse Subs in Colorado Springs seeks a Shift Manager to lead Crew Members on day and night shifts, ensuring fast, friendly service and a safe, compliant operation. You will guide staff, uphold menu knowledge, and drive guest satisfaction while managing shift-wide tasks and responsibilities.

This role offers a family-oriented culture, opportunities to advance, a casual dress code, and benefits like a free manager meal during shifts.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Ensure restaurant compliance with health, wage and safety regulations.
• Lead and coach restaurant staff to meet standards.

Responsibilities

• Lead Crew Members on the floor during shifts.
• Assist GM with interviewing, training and coaching.
• Ensure shifts operate within guidelines for food cost, labor and sales.
• Uphold Firehouse Subs policies and customer service standards.
• Participate in safety initiatives and maintain cleanliness.

Skills

Leadership

Customer service

Staff coaching

Hiring

Regulatory compliance

Food safety

Job description

Firehouse Subs in Colorado Springs seeks a Shift Manager to lead Crew Members on day and night shifts, ensuring fast, friendly service and a safe, compliant operation. You will guide staff, uphold menu knowledge, and drive guest satisfaction while managing shift-wide tasks and responsibilities.

This role offers a family-oriented culture, opportunities to advance, a casual dress code, and benefits like a free manager meal during shifts.