Shift Lead — Fast-Paced, Customer-First Leader

AJG Holdings and Wholesale; Denver (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Referral bonus

Tips $4–$6 per hour

Greaseless kitchen

Career growth

Job summary

Firehouse Subs is hiring a Shift Lead in Denver to assist the General Manager with daily operations, coach team members, and ensure guests enjoy top-quality dining experiences. You’ll help oversee performance and uphold standards in a fast-paced restaurant.

Ideal candidates demonstrate leadership, reliable communication, basic computer skills, and the ability to work in a dynamic setting, including walk-in coolers. Great for career growth in restaurant management.

Qualifications

• Leadership and communication skills
• Basic computer knowledge (Microsoft software & POS systems)
• Ability to stand, bend, and reach throughout shift
• Comfortable working in walk-in coolers/freezers (40°F to -10°F)

Responsibilities

• Supervise and motivate team members during shifts
• Maintain food quality, safety, and cleanliness standards
• Provide outstanding customer service—greet every guest with a smile
• Operate food prep equipment and POS systems
• Handle cash transactions accurately and follow all cash-handling policies

Skills

Leadership

Communication

Basic computer knowledge

POS systems

Tools

Microsoft Office

POS systems

Job description

Firehouse Subs is hiring a Shift Lead in Denver to assist the General Manager with daily operations, coach team members, and ensure guests enjoy top-quality dining experiences. You’ll help oversee performance and uphold standards in a fast-paced restaurant.

Ideal candidates demonstrate leadership, reliable communication, basic computer skills, and the ability to work in a dynamic setting, including walk-in coolers. Great for career growth in restaurant management.